• Blog
• Photoblog

Search

• Topics
• Consumers Take Control
• Cultural Blending
• Evolution of Sustainability
• Experience Economy
• Increasing Importance of Design
• Mobility
• Panopticon
• Superhumans
• Time Compression
• Trust
• Women on Top

Authors:
Terri Ducay
Etienne Fang
Lisa Leckie
Davis Masten

Davis Masten — 2 April 2004

Instant Feedback

← Previous | Next →

Chinese dim sum restaurant asks consumers to rate the best (fill in server number in first blank) and worst (second blank) servers they had while dining. Instant feedback gives consumers control over their dining experience.

Posted in Consumers Take Control

Comments

Post a Comment

Name:


Email Address:


URL:


Comments:


Remember info?

© 2007 Cheskin Added Value