Fresh Perspectives

29 January 2006

Knowledge communication…who would have known?

I really enjoy it when I’m diving deep into something and find a wealth of applicable knowledge in an unexpected place. In this case it took someone outside my field of expertise (namely Christopher) to point me to it. Knowledge communication, an emerging field of study, is currently being incubated in the University of Lugano and the University of St. Gallen, by Dr. Martin Eppler among others. Central to Epplers’ inquiry is how communications occur between experts and decision makers in a business context or, how effective business decisions happen.

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29 January 2006

Making informed business decisions

Organizational decision making is becoming increasingly complex and dynamic. Experts (with specialized knowledge) and decision makers (having awareness of the business context in which knowledge is applied) need to work in an integrated way to improve decision making.

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7 November 2005

Greater Understanding…Fewer Words

A few of us recently went to see Gogol’s wordless play ”The Overcoat" where themes of class hierarchy and oppression are acted out through a hybrid of dance, clowning & mime-like gestures and facial expressions. Overcoat play The actors also rearrange stage props throughout the play as another story telling device. As subtle and complex as the plot is, words would have gotten in the way of conveying it. The physical and gestural story telling devices used were so easy to understand and engaging. It’s no small feat that a wordless play, authored 150 years ago in Russia, can still resonate across time and cultural differences to be understood and appreciated today.

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