Jennifer Gray — 5 July 2004
Reinforcement
I talked with someone today about who we are and what we do. After the call, I received an email that simply said:
"Thank you for giving me a call today and telling me more about your company. I have begun to take a closer look at your website, and I must say that I am rather excited by what your firm is up to. There is something alive, real, conscious, intelligent and sensitive going on; I can feel the heartbeat.
Felt good. Everyone should receive such reinforcement. I thought I'd share ours.
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